Why does my account balance automatically refill? All account balance refills are automated for ease of use and to ensure a sufficient balance at all times so you never receive a citation or a bill in the mail with additional fees. You can change your auto refill amount at any time by submitting a help request. Was this article helpful? Yes No 0 out of 0 found this helpful Have more questions? Submit a request Comments 0 comments Article is closed for comments.