Michelle L

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Activity overview

Latest activity by Michelle L
  • Michelle L created an article,

    What if I am in a Smart Loading Zone, but I’m not registered with CurbPass?

    If you are not registered with CurbPass, and we track your vehicle in a Smart Loading Zone will result in a bill in the mail with additional fees.

  • Michelle L created an article,

    What if I am in the zone longer than what’s permitted?

    Having your vehicle in a Smart Loading Zone for longer than permitted, even with CurbPass, is a violation of the zone rules and may result in a citation.

  • Michelle L created an article,

    Why am I being billed when someone else is driving my vehicle?

    Currently vehicles can only be registered to one user, so if your vehicle is registered to your account you will automatically be billed whenever your registered vehicle parks in a designated Smart...

  • Michelle L created an article,

    Where can I find rates and hours for a Smart Loading Zone?

    You can check the most up to date rates and hours of operation for any Smart Loading Zone by accessing your account dashboard. 

  • Michelle L created an article,

    How much am I charged for using a Smart Loading Zone?

    Tailored to fit the short-term zone needs of commercial vehicle drivers and incentivize shorter stops, drivers who use the zones are charged based on a graduated rate structure. You can check the m...

  • Michelle L created an article,

    Why am I still being charged when I no longer own my vehicle?

    Please get in touch with us immediately by submitting a help request so we can update your account information. You can also update your registered vehicles at any time by logging into your account...

  • Michelle L created an article,

    Can I close my account?

    Yes, you can close your account anytime under the Account tab on your dashboard, which you can access here. Please be advised that we strongly recommend keeping your account open and opting for a r...

  • Michelle L created an article,

    Can I register a fleet of vehicles?

    Yes, you can register a fleet of vehicles at any time.CurbPass Login - Watch Video How to Create Your CurbPass Account Visit https://curbpass.io/login to create your account. Once your account is s...

  • Michelle L created an article,

    How do I add or remove a vehicle from my account?

    You can add or remove a vehicle anytime under the Account tab on your dashboard, which you can access here. Please note that if you only have one vehicle registered to your account you will be requ...

  • Michelle L created an article,

    Can I register more than one vehicle to the same account?

    Yes, you can register as many vehicles as you would like to the same account. If you have any existing account, you can register as many vehicles as you would like manually under the Account tab.  ...