How do I request a full refund? You can request a full refund of your account balance at any time. You can request a refund under the Account tab on your dashboard, which you can access here. We will reach out with any additional questions and let you know once we have processed your request. Was this article helpful? Yes No 0 out of 0 found this helpful Have more questions? Submit a request Comments 0 comments Article is closed for comments.